Frequently Asked Questions

We proudly serve the entire Capital Region including Troy, Albany, Latham, Clifton Park, Saratoga Springs, Schenectady, Rensselaer, Colonie, East Greenbush, Guilderland, Niskayuna, Bethlehem, and surrounding communities. Contact us to confirm service availability in your specific area.

Yes, On Target Landscaping is fully licensed and insured. We carry comprehensive liability insurance to protect both our team and your property. Copies of our insurance certificates are available upon request.

We've been serving the Capital Region for over 10 years. Our founder is a Troy native with deep roots in the community, and we've built our reputation on quality workmanship and exceptional customer service.

Yes, we offer emergency services for urgent situations such as storm-damaged trees, fallen branches blocking access, and critical snow removal. Call us directly at (518) 376-0743 for emergency assistance.

Yes, we provide free, no-obligation estimates for all our services. We'll visit your property, discuss your needs and vision, and provide a detailed quote. There's absolutely no pressure—just honest advice and upfront pricing.

Pricing varies depending on the scope of work, property size, materials chosen, and specific services required. Lawn care maintenance typically ranges from $50-200 per visit, while landscape design projects can range from $2,000 to $50,000+. We'll provide an accurate quote during your free consultation.

We accept cash, checks, and all major credit cards. For larger projects, we offer payment plans and typically require a 25-50% deposit with the balance due upon completion. Payment terms are clearly outlined in your project contract.

Yes, we offer annual and seasonal maintenance contracts that provide regular lawn care, landscaping upkeep, and peace of mind. Contract pricing is discounted compared to individual service calls and ensures your property is maintained consistently throughout the season.

We offer a full range of services including landscape design, lawn care and maintenance, hardscaping (patios, walkways, retaining walls), tree services (trimming, removal, stump grinding), seasonal cleanup, and snow removal. From initial design to ongoing maintenance, we handle every aspect of your outdoor space.

Absolutely! We offer complimentary initial consultations for landscape design projects. During this meeting, we'll discuss your vision, assess your property, and provide ideas and recommendations. For more detailed designs, we offer comprehensive design packages with detailed plans and 3D renderings.

We install a variety of hardscape features including patios (paver, natural stone, concrete), walkways, retaining walls, outdoor kitchens, fire pits, water features, seating areas, and decorative borders. We use quality materials and professional installation techniques for long-lasting results.

Tree trimming is best done during dormant seasons (late winter/early spring) to minimize stress on the tree and reduce disease risk. However, we can safely trim trees year-round. For hazardous situations or storm damage, we respond promptly regardless of season.

In upstate New York, the ideal planting season runs from early spring (April-May) through early fall (September-October). However, hardscaping can be done almost year-round (except during frozen ground conditions). We recommend scheduling consultations in winter or early spring to plan your project for spring installation.

For regular lawn care, we typically schedule within 1-2 weeks. For larger projects like landscape installations or hardscaping, we recommend booking 2-4 weeks in advance, especially during peak spring and fall seasons. Contact us early to ensure availability.

Our regular business hours are Monday through Friday, 8:30 AM to 5:00 PM. We are closed on Saturday and Sunday. For emergencies, please call us at (518) 376-0743.

For lawn care and maintenance, we typically reschedule during heavy rain or severe weather. For snow removal, we're active 24/7 during winter storms. Hardscaping projects may be delayed during extreme weather but we'll keep you informed of any schedule changes.